Top 10 Questions

Can spectacles be worn under face mask?

Yes

Can you prepay game balance prior to game day?

Yes

Can vegetarians be catered for?

Yes please allow 7 days prior to event

Do you accept credit card payment on game day?

Yes all major credit cards except Amex or Diners

What level of fitness is required?

Any level, young, old from athlete to coach potato

Do you provide suitable footwear?

No players must bring their own. With ankle support is adviseable

Do you cater for juniors?

Yes 12 - 18 year olds

Can you do evening games?

Yes depending on group size May to September

Do your coveralls fit very large players?

Yes, please advise in advance

PRICE RELATED QUESTIONS

Q: How much is it to go paintballing for the day? A: We have two pricing structures - one for adults and one for our 'Young Gunz' (12-16 yrs) Check out our Paintball Prices page for more information. Q: Do you offer a discount on paintballs if they are purchased in bulk? A: This is strictly at the discretion of the site manager on the day. The price of paintballs varies depending upon whether you are regular All Action Events customer or not. Assuming you are a regular then prices can be reduced from £6.00 per 100 (£55 per 1000). For more information please call or email us. Q: Do you offer group discounts? A: Unfortunately no we do not. NPG is close to capacity on most weekends, therefore group discounts are not required. Q: Do you offer an incentive to group organisers? A: Yes. Bring 11 players and get one free place on which every package rest of party are on. Bring a group of 30 players and have a private game and 2 free places. more on Organiser deals. Q: Am I going to need more than the rounds of paint included in my package? A: You are likely to get through an average of 500 - 700 paintballs in one full day, less for a half day. We charge just £6.00 per extra pot of 100 paintballs. Extra paintballs can be purchased between games from administration. Q: Does the day fee include paint rounds? A: We include paint rounds as part of the all-inclusive packages. See here for paintball packages . Q: How much does it cost for extra paintball rounds? A: We charge 6 pence per ball if sold by the pot of 100, although we do have bulk prices for regular customers (See here). Q: Am I going to need more than the free or included rounds of paint? A: You are likely to get through another 200 or 300 rounds. We charge £6.00 per extra pot of 100 rounds. This can be bought with cash or cheque, in between games, as and when you require it. Q: What is meant by the term '200 rounds of paint' ? A: A 'round' is a single 'paintball' which is like a single 'bullet'. Ammunition is handed out to you in pots of approximately 100 rounds i.e.(98-102). Q: How much is the lunch? A: Lunch is all inclusive with any of our advertised 'light lunch included' full-day packages.

FOOD & CATERING RELATED QUESTIONS

Q: What do you provide for lunch on a paintball event ? A: For our non-corporate events, we provide basic, hot, Hot Snack lunches. For instance: Sausage and chips. Q: Do you provide vegetarian or alternative meals? A: Yes we do. However you will need to inform us of any special dietary requirements (including vegetarian) for your group in advance. Q: Can vegetarians be catered for A: Yes let us knowat least 7 days prior to event Q: Is lunch included with the package? A: A light lunch is included with most but not all Full Day packages. Please check details of each package for a precise answer.

LOCATION / TRAVEL / VENUE RELATED QUESTIONS

Q: Where is the NPG Paintball venue near Birmingham? MAPS A: Situated 15 minutes South of Birmingham within easy access from either A441 or A435. M42/M40 and M6 are all within 15/20 minutes. Around the corner from Ragley Hall with Alcester, Stratford upon Avon, Bromsgrove, Worcester and Evesham all within close proximity... Take a look at the RAC route finder.Printable map here(also with site phone number). Q: Can you arrange transport for our group? A: Unfortunately neither NPG, nor All Action Events ltd can take responsibility for your travel arrangements to and from our venue. Q: How many people can your venue take? A: Approximately 150 - 200 people. Q: Do you have a first Aider on site incase of an accident? A: Yes - At all times. Q: Do you have toilets and changing facilities? A: Yes. Both for Ladies and Gentlemen, at the safe area.

UNDER 18's

Q: Do you cater for juniors? A: Yes 12 - 16 year olds. Q: Do you offer a discount for under 16s? A: Yes. See our packages page for more information. Q: Is paintballing safe for under 16s? A: Yes. At NPG we like our under 18 paintballers to feel like young adults and we treat them as such. They can be left with us and they will be fully supervised all day. As you can imagine, we take safety very seriously. If any players are found to be a danger to themselves or others then they will be asked to hand their kit in and will no longer take part. All rules are explained at the safety briefing prior to the commencement of play, which parents are more than welcome to stay and listen to. Parents are also welcome to take part and many dads and lads play together on the teams as well as mums and lasses. Q: What is the minimum group size for a party of under 16s? A: Any size group from 1 to 100 can play, providing there is a game running on the day. Q: Do you offer a discount for under 16's? A: Yes. Q: Is paintballing safe for under 16's. A: Yes, if the group is accompanied by a responsible parent or guardian who can take full responsibility for the group. As you can imagine, we take safety very seriously, however sometimes under 16's can injure themselves and others by virtue of their age and lack of awareness and danger. This is why we require a guardian for the group who we can refer to. We also require a parental disclaimer to be filled out by each parent. Q: What is the minimum age for paintballing? A: 12 years old. However, we reserve to exclude a player over this age from the games if we feel that the equipment cannot be made to fit them securely and offer them adequate protection. We will of course refund that player in full their game fee. Must be accompanied by a parent for the start of the day in order that we can ask you to sign a parental disclaimer. Alternatively please print a parental disclaimer from and bring it with you on the day. Q: How many paintballs is my child likely to use during the paintball session? A: At Birmingham Paintball we recommend limiting the amounts of rounds for juniors to 50 - 100 paintballs per game. This way your child will only use the free rounds already included within the paintball package plus you won't get a surprise paint bill at the end of the session!

BOOKING

Q: What is a provisional booking? A: A 'provisional booking' is unconfirmed on both sides. You are not sure of final numbers and we cannot confirm your event until we have received a full game fee cheque from you. Never the less, your details are noted in our diary and you will be contacted three weeks before your event in order to ask you if you still intend to go ahead with the booking. Q: How do I make a booking? A: You can make a booking over the phone between (9am - 5:30pm Mon - Fri) by calling us on (0870) 7873897 . If we are out of the office, please leave a message on our answer phone letting us know what date you are interested in, which event & for how many people. Alternatively, use the on-line booking forms available here.

PAYING GAME FEES

Q: Where do I send game fees to and who do I make the cheque payable to? A: Do not send deposits or any other correspondence to the site address in Surrey. Our correct central booking office address can be found at contact page and note down our London Office address. Cheques are made payable to the 'ALL ACTION EVENTS LTD'. Q: Do I need to pay a deposit in order to confirm the booking? A: Yes. You will need to send a nonrefundable deposit cheque to the 'ALL ACTION EVENTS LTD' or alternatively you can pay by credit card over the phone (0870) 7873897 or on-line (Credit Card Booking Form). Failure to pay game fees at least 2 weeks in advance of your event will result in the cancellation of your booking. The All Action Events office address. Q: Do you accept Credit Card? A: Yes we do, Simply call us on (0870) 7873897 to arrange payment. Office opening hours (9:00 a.m - 5:30 p.m) (Mon - Fri) Please Note: We do accept AMEX Cards over the phone. Q: How much is the 'game fee amount' ? A: You need to look at our packages page and multiply the number of participants by the package price. This gives you the full game fee amount (non-refundable). Q: How far in advance do I need to pay game fees? A: Game fees need to be paid at least 2 weeks prior to the event. In most cases, due to the fact that we nearly always achieve capacity, we recommend your deposit to be with us no later than three weeks in advance. This ensures that your group is not displaced by other groups who are in a position to pay their game fees sooner.

PREPARING YOUR GROUP

Q: What do I do if one of my group get lost on the way to your venue? A: Please provide all of your group with a MAP of how to get to the venue. Once you have booked and paid your game fees we will give a phone number to call on the day of your event if and when your group is delayed or indeed lost on route to the venue. This phone number is only to be used for such a situation and will only be answered on weekends or when groups are expected to play at our venue. Q: Because my group are traveling up to your site separately, do I need to give them anything before they set out? A: Yes. Each group will need a MAP, your mobile phone number plus the site phone number incase they get lost or are going to arrive late. Print a map from here (also with site phone number).

EVENT START TIMES

Q: What time should we arrive? A: There are three available session start times. These are: Full Day: 9:00pm - 4:00pm. Morning: 9:00am - 1:00pm. Afternoon: 12:30pm - 4:00pm. If you are playing a full day you should usually arrive at 9:00am or 12:30pm half day unless you have arranged with us to arrive at an alternative time. Failing to arrive on time may result in some or all of your group missing out on a certain games. Q: What time do we finish. A: Click here for the session times. Q: Does my group absolutely have to arrive at the specified time or can I change the start time? A: You will need to turn up on time and adhere to the session times above.

MINIMUM GROUP SIZE

Q: What is the minimum number of people I have to bring. A: On weekends there is no minimum number requirement whatsoever. You are free to bring yourself and a friend or a group of 250, assuming we have the space and you book early enough. Q: What is the minimum Adult group size on weekdays? A: We stipulate a minimum group size of 30 people unless there is another confirmed booking on the same day. Q: What is the minimum Junior group size on weekdays? A: We stipulate a minimum group size of 30 people unless there is another confirmed booking on the same day.

THE GAMES

Q: Can spectacles be worn under face mask? A: Yes. Q: What level of fitness is required? A: Any level, young, old from athlete to coach potato Q: Can you do evening games? A: Yes depending on group size May to September Q: How many games will we play? A: Approximately 10 games on a full day. Q: How long does the day last? A: 4 hours Half Day or 7 hours Full Day. Click here for the session times. Q: How long does each paintball game last? A: Each game lasts for approximately 20 minutes with a 10 minute interval in between.

WHAT TO WEAR

Q: Do you provide suitable footwear? A: No players must bring their own. With ankle support is adviseable Q: What clothing and footwear should we take with us? A: Suitable outdoor clothing and comfortable boots or outdoor shoes preferably with ankle support. Do not wear high heals or smart clothing that you would rather keep clean. Q: Do your coveralls fit very large players? A: Yes, please advise in advance.

PAYING ON THE DAY

Q: Do you accept Credit Cards on site? A: Yes - all major cards accepted. Also, so please remember to bring a cheque book and valid cheque card / or cash.. Q: Are there any charges to pay on the day? A: Because you only pay a £10.00 per head non-refundable game fees before arrival at our venue, you will need to pay for any extras you consume on the day such as extra paintballs or smoke grenades if you choose to buy them. Lunch is already included with a full-day package.